Olsa Tools Warranty
If your tool isn’t performing as expected, reach out to us. We’re committed to setting things right and promptly ship replacement parts across Canada and the United States at no additional cost.
Limited Lifetime Warranty
- Ratchets
- Breaker bars
- Sockets
- Bit sockets
- Pry bars
- Fastener removers
- Wrenches
- Socket extensions
- U-joint sockets
- Bench vises
- All tool organizers
- Kneeling pads
2-Year Warranty
- Digital calipers
1-Year Warranty
- Torque products
- Creepers
- Lights
- Measuring tools
- Seats
- Stools
- Plastic, metal, and soft-sided tool boxes and bags
No Warranty
- Accessory bits
- Socket drive size adapters/reducers
- Tool carrying cases (blow molded cases, injection molded cases, vacuum formed trays, pouches)
- Merchandise
What's Covered and What's Not Covered
Covered
Customer Support: Olsa Tools offers support and assistance for customers whose tools are not performing as expected.
Defects in Material or Workmanship: Olsa Tools is responsible for addressing any issues related to faulty materials or poor workmanship, including problems with construction, finishing, and functionality, ensuring repair or replacement as necessary.
Free Repairs or Repair Parts or Replacement Product: If a tool is found to have defects in materials or workmanship within the warranty period, Olsa Tools will provide repairs, repair parts, or a replacement product at no cost to the customer.
Free Shipping of Repair Parts or Replacement Product: Olsa Tools will ship repair parts or a replacement product to customers within Canada and the United States at no additional cost.
Resolution Options: In addressing warranty claims, Olsa Tools may choose to repair the product, provide repair parts, offer a replacement product, or issue a refund.
Valid Warranty Period: Coverage depends on the product category's specific warranty duration, as stated on the product page and/or in the product manual.
Not Covered
Accidental Damage and External Causes: Incidents like drops, impacts, or damage from transit and weather are not covered.
Consumables: Certain tools and accessories are categorized as consumables and are not covered by any warranty.
Expired Warranty: Issues arising after the warranty period are not covered.
Limited Warranty Region: Coverage is not provided for products used outside of Canada and the USA.
Misuse, Neglect, or Improper Storage: Damage from improper use, lack of maintenance, or storing the tool improperly is excluded.
Non-Original Owners: The warranty is non-transferable.
Non-Original Parts: Use of parts not provided by Olsa Tools voids the warranty.
Normal Wear and Tear: Coverage does not extend to damage from regular use and aging.
Unauthorized Interventions: Calibrations, repairs, or modifications by unauthorized parties are not covered.
Unauthorized Sellers: Purchases from unauthorized dealers or sellers are excluded.